Terms and Conditions

NO WARRANTY OF COLOR

Le Grand Mont tiles natural and handmade products. Variation of shade and color is inherent in Le Grand Mont tiles. IN NO EVENT SHALL LE GRAND MONT BE LIABLE FOR ANY VARIATION IN SHADE AND/OR COLOR BETWEEN TILES RECEIVED AND SAMPLE TILES.

ACCEPTANCE

Any questions regarding the color, design, or quality of tiles must be resolved at the date of delivery. Any and all questions regarding acceptability must be resolved within 30 days of the date of delivery.

NO WARRANTY AS TO QUANTITY ESTIMATES

IN NO EVENT SHALL LE GRAND MONT BE LIABLE FOR ANY DAMAGES WHICH MAY RESULT FROM SHORTAGES OR OVERAGE OF TILES. BUYER EXPRESSLY ASSUMES ALL RESPONSIBILITY REGARDING THE QUANTITY OF TILES ORDERED. The buyer is responsible for ordering and matching additional lots.

AVAILABILITY

All items sold by Le Grand Mont are subject to availability at the time of shipping. If a certain item is not available we reserve the right to offer an alternate material with prior notification and notice to the buyer.

TERMS: PAYMENT

Unit prices and extensions will be confirmed and corrected by the main office. YOU WILL BE NOTIFIED OF ANY CHANGES OR CORRECTIONS PRIOR TO THE PROCESSING OF YOUR ORDER.

EXCLUSION OF DAMAGES

In no event shall Le Grand Mont be liable for any consequential, incidental, indirect, exemplary, or special damages, whether in contract or in tort, in any action, in connection with any goods provided by Le Grand Mont. Le Grand Mont makes no warranties as to merchantability or fitness for a particular purpose.

SPECIAL OR CUSTOM ORDER

50% deposit required prior to placement of order. Balance due as soon as the order is ready, prior to shipment.

Special orders cannot be canceled or returned.

FOB/CIF Terms:

All prices are quoted FOB/CIF our warehouses. Le Grand Mont is not responsible for damages occurring during shipping. Any claims for damages must be submitted in writing to the carrier, with a copy sent to Le Grand Mont, within 5 days of merchandise receipt.

Shipping Responsibilities:

It is your responsibility to coordinate unloading with the carrier. Le Grand Mont is not liable for any detention charges incurred. Please note, our carriers do not provide inside delivery. It is your responsibility to safely unload and store materials upon receipt.

SAMPLE SHIPMENTS

Free Samples Offer:

We provide free samples after your first order. If you do not have any order history with us, please contact us to request samples. Please note, we are not responsible for damaged tiles via shipping companies.

FORCE MAJEURE

Le Grand Mont shall not be liable for any delay in delivery or suspension or cancellation of performance or other failures of performance hereunder due to any causes beyond its control, including but not limited to, acts of God or government, labor disputes, or inability to secure materials, labor or transportation. In the event of such delay, Le Grand Mont.’s time for delivery or other performance shall be extended for a period equal to the duration of such delay.

ASSIGNMENT

This agreement is not assignable by the purchaser without Le Grand Mont’s prior written consent. Any attempt to assign any rights, duties, or obligations hereunder without Le Grand Mont written consent shall be void.

CONFLICT OF TERMS

It is agreed that sales are made on the terms, conditions, and warranties contained herein. To the extent of any conflict, these terms and conditions take precedence over any on buyer’s order form. No agreement altering, modifying, or extending the terms of this agreement shall be valid unless in writing, duly signed by the parties.